Frequently Asked Questions
Gear up for your next adventure with our expert guide to shopping.
How do I ensure I choose the right size for my apparel?
Each product page features a detailed sizing chart. We recommend measuring a favorite shirt from your collection and comparing it to our specifications to ensure a perfect fit for your next campaign.
What is your return policy for enchanted items?
We offer a 30-day return window for all unworn and unwashed apparel. If your gear doesn't fit or you've had a change of heart, simply initiate a return through our portal to receive a refund or exchange.
How long does shipping take across the realms?
Standard shipping typically takes 5-7 business days within the continental United States. International quests may take 10-21 business days depending on the destination and local customs.
Are your garments ethically sourced and produced?
Yes, we partner with manufacturers who prioritize fair labor practices and sustainable materials. Our goal is to provide high-quality fashion that respects both the environment and the artisans who create it.
Can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number. You can use this to follow your package's journey from our tavern to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.